Monthly Renewing Subscriptions
If you are not completely satisfied with your SlutBox subscription, you can cancel your membership and discontinue your monthly payments at any time.
In order to cancel before you are renewed for the next shipment, you need to contact SlutBox prior to the renewal date around the 20th of each month.*
For Cratejoy subscribers: if you cancel your subscription in Cratejoy, please reach out to Support with a cancellation notice, so we can be sure you receive your final box!
Email: email@example.com and we'll respond within 1-2 business days.
If your membership has already renewed and you'd like to cancel an upcoming shipment, you must request cancellation via email by the 7th of that month's shipment to be eligible for a refund.
PLEASE NOTE that you may be asked to confirm cancellation or to clarify your account details, so it is safest to email us as early as possible.
IF YOU ARE NOT CANCELED BY THE ABOVE DATE, YOU CANNOT BE REFUNDED FOR THAT MONTH'S SHIPMENT. WE DO NOT OFFER REFUNDS ON BOXES THAT HAVE ALREADY BEEN SHIPPED.
To contact us to request cancellation, simply click 'Submit a Request' on the upper right hand corner of this page or email firstname.lastname@example.org. We'll get back to you promptly!
For more info, please see our terms of service.
*Renewals occur around the 20th of the calendar month, in advance of your next shipment.
Quarterly (3-Month), Biannual (6-Month), & Annual (12-Month) Renewing Subscriptions
Please note: if you are not canceled by the 7th day of the calendar month of your first shipment in the extended subscription period, there will be a cancellation fee of $7.50 per remaining box after the first box in a period has shipped. For example, if you signed up for a Quarterly subscription in late December (boxes: Jan-Feb-Mar), you would need to contact us by April 7th to cancel the next three boxes (Apr-May-June) and receive a full refund.
If you cancel later (after April's shipment began), there would be a $15 cancellation fee ($7.50 May + $7.50 June) resulting in a total refund of $42.00 ($86.99 - $29.99 April box - $15 fee). 3 Month, 6 Month, and 12 Month subscriptions offer lower monthly rates in exchange for an agreement to receive 3, 6, or 12 boxes and cannot be canceled halfway through the current period without penalty.